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on 20:22, 13 Jan 2010

Fonality Knowledge Base - Welcome! > Unified Agent Edition - UAE

Unified Agent Edition - UAE

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If you have purchased the Unified Agent Edition of the Fonality PBX software you should read this page to understand how to setup your Salesforce.com integration. A complete review of this page will help ensure a timely and trouble-free setup of your UAE and Salesforce.com integration.

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UAE Settings -> Setting Your Credentials
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Salesforce Sharing Settings
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Salesforce session settings
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Fonality UAE custom App screenshot
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Salesforce permissions settings
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