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Due to Windows XP and Windows Vista Permissions, installing HUD2 as an Administrator will prevent a Limited Account (User Account) from using the Outlook Integration function (TAPI dialer for click-to-call)
In order to get Outlook Integration working with HUD2 for a Limited Account, please do the following:
- On the user's computer, click Start
- Click Control Panel
- Click User Accounts
- Select the Limited Account from the list
- Change the account type to Administrator (this is only temporary)
- Logout as the Administrator and login as the User (who now has Administrator privileges)
- Install HUD2
- Install the Windows TAPI component:
- Click Options --> Installed Components --> Outlook Add-On
- Click Options --> Installed Components --> Windows Dialer
- Test the click-to-call function (open Outlook, search for a contact, make sure you can click the contact's phone number and place a call)
- Repeated steps 1 - 5 but change the account type back to Limited
- The user should now be able to use HUD with Outlook Integration logged in as a Limited Account type