Call Menu Example #1: Using Business Hours

In this example configuration, we will create a Business Hours schedule, apply the schedule in our main menu, configure a Day of the Week submenu for Business Hours operations, and configure the main menu to play a weekend greeting during our off-hours.

To create your Business Hours Schedule:

1. Login to your Admin Panel
2. Click on AutoAnswer --> scheduler
3. Create a new schedule called 'Business Hours'
4. Set the type to Weekday
5. Select Monday as the start day and Friday as the end day
6. Select 8 am as the start time, and 5 pm as the end time
7. Click Apply All Changes

To edit your Weekday submenu:

1. Click AutoAnswer --> sub-menus
2. Add steps to your submenu.  For more information, read about editing menus (main or sub-menus)

To edit your Main Menu:

1. Click AutoAnswer --> edit call menu
2. Under 'Add New Sequence', select After Step 1, Go to Ext/Submenu by schedule
3. Click Apply All Changes
4. The new sequence is applied.  Select your weekday submenu and the Business Hours schedule
5. Add another sequence: Play Voiceprompt, Allow Keypress
6. Select your weekend greeting from the drop-down (you can create whatever greeting you wish)
7. Add any other steps you like