How do I setup automatic inbound queue-call recording?

PBXtra provides a "record-all" solution for inbound queue calls only at this time.  To configure automatic recordings:

1. Click on A.C.D. --> recording
2. Under the Create New Recording heading, select an ACD Agent from the first drop-down
3. Select the Type of recording.  You can choose between larger/higher quality wav files or smaller/lower quality wav files
4. Select the number of calls to record from the drop-down next to Calls.  You can set up to 50 calls at a time
5. Click Record to schedule your automatic call recordings

NOTE: You are not limited to only 50 calls per agent.  You are limited to 50 calls per agent at a time.  This means that once the agent has 50 recorded calls, you will have to navigate back to the recording page and follow steps 2 - 5 again for the same agent.

This limitation exists to prevent you from filling up your hard drive(s) accidentally.  If your entire hard drive became full of call recordings, Linux will experience a Kernel Panic and crash.  The threshold for this is about 99%, so Fonality recommends larger call centers create a cron job within Linux to automatically copy the recordings off of the server each night.  Using the cron function within Linux will ensure your hard drive does not fill up with recordings.